Free Delivery for Orders Over £300

Terms & Conditions


 

 

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

 

Guarantee

We guarantee your satisfaction.

 

Shipping + Handling

All items are free delivery for orders over £300 in the UK mainland.   

Reaching Us

If you need to reach us, please email us to sales@ambientmirrors.com alternatively, you can call on 01422 375940 or write to us at Ambient Mirrors  Unit 6, Wellington Mills, Quebec Street, Halifax HX5 9AS

 

Delivery Schedule

Sometimes we have the item(s) in stock for rapid delivery otherwise we will order the item(s) from our suppliers. Delivery time will vary and the quoted delivery times on this site are only estimates. If there's more than one item in the order Ambient Mirrors shall hold the order until it is complete and then arrange delivery.

Arrange Delivery

Once the item(s) are ready Ambient Mirrors or its carriers shall contact you by telephone or post to arrange a date and time for delivery.

Delivery

Delivery will be undertaken by either Ambient Mirrors staff themselves or one of its carrier companies. You will then be required to sign for the delivery and condition of the item(s). Any damages must be reported to Ambient Mirrors within 24 hours of signing or receiving the product. It is important that once the goods have been delivered that you open the package and thoroughly check that the item is in perfect condition.

 

Backorders

If your item is not in stock, it will go on back order. You will always be emailed with the option to cancel your order if you would rather not wait.

 

Returns Policy

 

Cancellation

Customers needing to cancel an order should do so via email sales@ambientmirrors.com

Orders cancelled prior to dispatch will be refunded in full*. Orders cancelled after dispatch will need to be returned to Ambient Mirrors in 'as new' condition at the customers expense". The value of the order, excluding the initial shipping cost, will be refunded to the card from which payment was originally made.

 

Returns & Exchange Faulty Goods 

We can only make refunds to the original payment card charged. We aim to action all refunds within 2 working days from receipt of the returned good. Please note that this returns guarantee does not affect your statutory rights for returned goods under the EU Distance Selling Directive.

RETURN INSTRUCTIONS

Your Name
Item
Order Number
Reason for Return
Exchange or Refund
Contact Phone Number
Which website

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future

 

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

 

 You can now recycle your old electrical's with us.

 

If you’re buying a new electrical item, we will recycle your old one for free

 

Why recycle?

Unwanted electrical equipment is the UK's fastest growing type of waste.

Many electrical items can be repaired or recycled, saving natural resources and the environment.  If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.

 


We can help
We are pleased to offer our customers the chance to recycle their old electrical items. 

Please return your unwanted recyclable electrical's at your own cost to the address below

Ambient Mirrors

Unit 6 Wellington Mills

Quebec Street

Elland

West Yorkshire

HX5 9AS

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.

 

 

What is WEEE?

The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.  In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electrical's on a like-for-like basis.

Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com.  

 

Our Contact details: 

Ambient Mirrors 
Unit 6 Wellington Mills
Quebec Street
Halifax
HX5 9AS

United Kingdom

Phone: 01422 375940
Email: sales@ambientmirrors.com